Contact Us
At Garrison Bet Casino, we understand that sometimes you may need a little help or guidance with your account or questions about our services. Our customer support team is here to assist you 24 hours a day, 7 days a week.
Our support team is available around the clock, 365 days a year. You can contact us through multiple channels, and we'll do our best to resolve your issue promptly.
For immediate assistance with any queries or concerns you may have about your account or our services, please use our live chat facility located in the bottom right corner of your screen. Our friendly support team is available 24/7 through this channel.
If you prefer to contact us via email, we have a dedicated email address. Please allow up to 2 hours for our response time during regular business hours. Our friendly support team is available to assist with any questions or issues you may encounter.
We also offer an extensive help centre on our website, which provides answers and solutions to common queries. You can access the help centre by clicking on the "Help" tab at the top right of your screen.
In addition to contacting us through live chat or email, you may find it helpful to browse our FAQ section for answers to frequently asked questions about account management, deposits/withdrawals, and other topics related to our services.
Verification or Account-Help Support
If you're experiencing issues with your account or need assistance with verification-related queries, please contact us through live chat or email. Our dedicated support team will be happy to help resolve any problems you may have.
We understand that responsible gaming practices are essential for all our players. If you suspect someone has a problem or would like advice on how to manage your own gaming habits responsibly, please visit the Help Centre section specifically dealing with Problem Gaming.
Technical Support
If you encounter technical difficulties accessing our website, platform, or mobile application, try refreshing the page, clearing cache and cookies, or ensuring that JavaScript is enabled in your browser settings. If issues persist, feel free to contact us through live chat or email for assistance from our experienced support team.
In case of any disputes related to gaming outcomes, payments, or other issues, please refer to the Fairness Policy outlined on our website and get in touch with customer service using one of the above-mentioned channels. We will do our best to resolve such matters efficiently while maintaining transparency throughout the process.
For email queries outside regular business hours, you can expect a response within 2 working days from the support team during UK time zones (GMT/BST). Please note that peak periods may result in slightly longer waiting times for responses. Your patience is greatly appreciated as our dedicated team works to resolve each query efficiently and fairly.
Account-Security Assistance
For security-related issues or concerns, we advise you contact us immediately through live chat or email. Our specialist support experts will handle the matter with confidentiality.
